Phone Interviews: Dos and Don'ts

Phone interviews have become increasingly important in today’s hiring process. The preliminary phone interview helps the interviewer understand more about the candidate before committing to an in-person and in-depth round. It is essential to do well on this first interview so the company is interested in going further in the process with you. Here are a few dos and don’ts to make sure you get a step closer to an offer.  

Do take it seriously
. You won’t have the chance to get in front of the hiring team if you don’t do well in your phone interview. It may seem less imperative than an in-person interview, but this is the path to that next round. If you blow off the first interview, don’t be expecting a call back. Treat a phone interview the same as the final round interview.        

Do be in a quiet environment. Place yourself in a quiet place to avoid distractions and background noise. Although we all love dogs, the interviewer doesn’t want to hear your dog barking or any other disturbances in the background. This allows you to focus on solely the interview, and not what is going on around you.   

Do finish strong. The last minute of your interview is the most crucial part of your phone interview. End on a positive note by readdressing why you would be the perfect fit for this position so they are eager to reach back out to you to learn more. Hear more tips on how to finish strong on the YouTube video below from Hub Recruiting’s channel.



Don’t interrupt.  After an interviewer asks a question, it may be your initial reaction to try and answer as quickly as possible. To avoid this, write down the question the interviewer asks so you don’t feel rushed to answer right away. This gives you the opportunity to take a few seconds to really think about what you want to say before answering. It also shows respect for the interviewer if you allow them to finish their thoughts, and they will do the same for you.     

Don’t oversell yourself. Be honest about your skills and your past responsibilities. Instead of making assumptions on what the interview wants to hear, be genuine and straight forward. If you are given a second round interview under false pretenses, the truth will come out eventually and your dishonesty will backfire.

Don’t come unprepared. Make sure to research the company, research the position you are applying for, and who you are talking to on the phone that day. Having this background information will help you relax and be able to focus on what the interviewer is saying and asking you instead of worrying about learning about the company. Check out the YouTube video below to learn more on how you can prepare for your phone interview.

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